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Loss Mitigation Process flow chart
The PFS process must be initiated by the borrower, who must submit an application to exercise the PFS option. Follow these outlined steps to evaluate the PFS request.
Step Action

1

Request for the borrower’s financial information such as
  • a credit report
  • detailed budget, and
  • income verification
  • Tips

    2

    Provide the defaulted borrower with a copy of the Servicer’s PFS criteria, which
    may specify that
  • the property should be owner occupied
  • the borrower must maintain the property, utilities, and so on, and
  • the property must be listed for no longer than 90 days
  • Tips

    3

    Ask the borrower to sign and return the application with the required financial
    information. This acknowledges the receipt of housing counseling, and documents
    that the borrower agrees to
  • list the property with a licensed real estate broker unrelated to the borrower
  • make a good faith effort to aggressively market the property, and
  • perform all normal property maintenance and repairs until closing of the pre-foreclosure sale
  • Tips

    4

    Obtain a recent market value appraisal and preliminary title report to determine
    the feasibility of the PFS.


    Reference

    5

    Determine the borrower’s capacity to support the mortgage debt by
  • reviewing the borrower’s present and anticipated financial condition, and
  • projecting the borrower’s surplus monthly income
  • 6

    Use good business judgment to decide whether to approve or reject the PFS request.
  • If the request is approved, go to LMG 3.C.1.2.c
  • If the request is denied, inform the borrower of the decision
  • Tips